Delivery
How to check delivery options
- Add your items to the basket.
- Go to your basket and enter your country and/or postcode.
- The page will refresh to show available delivery options, estimated delivery times and costs.
Please note: Delivery times include order processing. If processing takes longer than expected, we will use a faster delivery method where possible so your order still arrives within the estimated timeframe. We will contact you if the delivery time changes.
UK mainland delivery
UK mainland standard delivery is free on orders over £100.
Standard delivery takes up to 7 working days.
Cost: £4.95 for orders up to £100.
UK mainland delivery excludes:
- Northern Ireland
- Scottish Highlands and islands.
- Scottish borders and Scotland mainland but includes postcodes G, EH, KY, ML.
- Isle of Man
- Channel Islands
- Isle of Wight.
Non-mainland UK delivery
Standard delivery to non-mainland UK addresses takes up to 7 working days.
Cost: £4.95 to £30.95.
Express and tracked delivery
Next day UK mainland delivery: Available for orders placed before 1pm on the previous working day. Cost: £11.95.
Next day delivery to other UK areas: Sent by Royal Mail Special Delivery by 1pm. Cost: £9.95 to £24.95.
Tracked UK delivery: Available across the UK, usually within 3 working days.
Cost: UK mainland tracked delivery is £7.95. Other UK areas are £6.95 to £18.95 and usually take 3–4 working days.
Working days do not include Saturdays, Sundays or bank holidays.
Delivery times are calculated from the time you place your order to the time your parcel arrives.
For the exact postage charge, add your items to the basket and choose a delivery method.
Channel Islands: Delivery takes up to 7 working days. Express delivery is not available.
Isle of Man: Delivery takes up to 7 working days. Express delivery is not available.
Saturday delivery: Available in some UK areas. Please contact us for details.
Saturday delivery is not available to remote parts of Scotland.
International delivery
We ship our products worldwide.
To see the exact delivery cost, add your items to the basket, select your country and choose a delivery method.
International orders are sold with 0% tax.
You may need to pay import taxes, duties and an administration charge before delivery. Orders cannot be delivered until these charges are paid.
International delivery times do not include weekends, customs checks, border delays or delays with local postal services. Delivery times are estimates and are not guaranteed.
Europe
EU customers
Please email us with your order and include your name and delivery address.
Email us: bears@splodgeteds.co.uk
We will send you a quote which will include delivery costs and tax and import duties.
Rest of the world
We ship to many countries worldwide.
You are responsible for paying any customs, duty and import charges. Postage is calculated by weight.
To view postage rates, add your items to the basket and select your country.